Refund Policy

HomeRefund Policy

We’re doubling our standard 90-day money-back guarantee to an incredible 180 days—giving you twice the time to try out our products! And the best part? You can secure this extended guarantee for just $3.99 during checkout.

Our 180-day money-back guarantee ensures your complete satisfaction with your CheeryInk order. If you’re not happy for any reason, we’ll do our best to make it right.

Within 180 days of receiving your package, you’re eligible for a refund or a replacement if you experience any of the following issues:

The artwork on your item does not match what you approved.

Your item has any manufacturing defect, no matter how small.

The product you received is not as described or does not meet your expectations.

The item is unused and unwashed.

If you encounter any of these issues, reach out to our support team at [email protected]. Our friendly agents will assist you within 24 hours and arrange a replacement or refund immediately.

Please note: This warranty only covers manufacturing defects and does not apply to:

Damage caused by accidents

Improper care or handling

Normal wear and tear

Fading or material breakdown due to sun exposure or washing

At CheeryInk, your satisfaction is our top priority. If your order doesn’t meet your expectations for any reason, you may be eligible for a free refund within 90 days of delivery.

To request a refund, simply reach out to our customer service team via Live Chat. Our team will review your request and guide you through the process to ensure the best possible experience with your CheeryInk order.

To help us resolve your issue quickly and efficiently, please provide:

A photo of the item you received

A brief explanation of why you’re dissatisfied

This information allows us to review your case and continue improving our products and services.

Important Note:
Our refund policy is valid for 90 days from the delivery date. Unfortunately, if more than 90 days have passed, we are unable to offer a refund.

At CheeryInk, we are committed to delivering high-quality products that meet your expectations. However, if you receive a defective or low-quality item, we take full responsibility for any damage that occurs during production or delivery. You may be eligible for a free refund or replacement within 90 days of delivery.

To request a refund or replacement, please contact our customer service team via Live Chat. To help us resolve your issue quickly, please provide:

A clear photograph showing the defect or damage

The item placed on a flat surface, with the tag and issue clearly visible

Once we review and confirm the issue, we’ll send a replacement right away—no need to return the defective item. Your feedback helps us improve our quality and prevent future errors.

Important Note:
This warranty only covers manufacturing defects and does not apply to:

Damage caused by accidents

Improper care or handling

Normal wear and tear

Fading or material breakdown due to sun exposure

Aftermarket modifications

Our policy is valid for 90 days from the delivery date. Unfortunately, if more than 90 days have passed, we cannot offer a full refund or replacement.

If your delivery is taking longer than expected, you have the right to request a refund or a replacement. Simply reach out to our support team via Live Chat, provide your order details, and we’ll prioritize resolving your issue as quickly as possible.

Important Notes:
You must submit your request within 2 months of placing the order. After this period, tracking information may expire, making it impossible for us to assist further.

If a refund is issued, it will be processed back to your account within 5-10 business days, depending on your bank’s processing time.

All refunds will be credited back to your original payment method. Once we process your refund, your financial institution may require additional time to reflect the funds in your account. Please refer to the estimated processing times below:

Payment Method Refund Processing Time
Credit Card Up to 10 business days
PayPal 3 to 7 business days

Note: If your refund has not appeared in your account after the expected timeframe, please contact your card-issuing bank or PayPal for further assistance.