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Tax – Frequently asked questions

HomeTax – Frequently asked questions

1. Is Tax Applied to All Orders?

No, tax application depends on your shipping location. Some destinations require VAT or sales tax, while others do not.

Currently, VAT is applied to certain European countries and Canada.

2. What Is the VAT Rate in My Country?

There is no fixed tax rate for all orders. The applicable VAT depends on your location:

  • European Union: VAT rates range from 17% to 27%, depending on the country.

  • Canada: The tax rate varies by province.

Your exact tax amount will be calculated at checkout, based on your shipping address. For more details, refer to Current National VAT Rates or Canada Tax Rates.

In Canada, the tax rate varies depending on your province or territory. Below is a general breakdown of the applicable taxes:

Canada tax

In some European countries, a Value Added Tax (VAT) is applied to purchases. Below is a general breakdown of VAT rates across different countries:

European countries tax

In Australia, a 10% Goods and Services Tax (GST) is applied to all products purchased on our website.

For more details on Australia’s GST regulations, please click here to learn more.

3. Why is my order taxed even though it was dispatched within the UK?

Under the new EU VAT rules, all packages are subject to VAT, regardless of their origin.

  • If your package is dispatched within the EU, VAT is applied based on the VAT number of the shipping country.

  • If your package is shipped from outside the EU, VAT is charged via IOSS (Import One-Stop Shop).

4. Will I be charged VAT again when my package arrives?

  • No, if you have already paid VAT when placing your order on CheeryInk.

  • However, if you are asked to pay VAT again at the customs clearance, please contact us immediately via the chat bubble (bottom right corner) or here, and attach the receipt for verification.

5. Do I still need to pay customs duties if I already paid VAT?

  • Yes, but only in certain cases.

  • VAT and customs duties are two separate charges.

  • From July 1, 2021, for orders under EUR 150 shipped from outside the EU, CheeryInk collects VAT at checkout under the new EU VAT rules.

  • Orders over EUR 150 may still be subject to customs duties and additional VAT upon import, charged by your country’s customs office.

📌 Need Help? If you have any concerns, don’t hesitate to contact us for assistance!